Although moving can be very stressful, deciding on a moving company to help you with your relocation can be even more tedious. One of the primary goals when it comes to choosing the right moving company is to find one that not only facilitates your needs and requirements, but one that is reliable and trustworthy as well. Unfortunately, this can also be difficult when you consider that the moving industry like many others is not immune to fraudulent activities and scams. There are plenty of fly-by-the- night services that are always looking to make some quick money.
So how do you avoid getting ripped off? The specialists at My Three Sons Moving Co. recommend reading online moving company reviews. Fortunately, there are quite a few places where you can read customer testimonials regarding different moving companies when you’re searching for more information about movers. If you want to know why this is so important, we’ll try to explain how reviews can help you choose the right company and avoid getting scammed in the process.
Have Online My Three Sons Moving Reviews Been Essential to Our Business?
Absolutely. Online moving company reviews have given our past customers a voice and has significantly influenced how they research and find important information about moving companies such as My Three Sons Moving Co. Plus, our staff always appreciates these reviews whether good or bad. Furthermore, it’s rare to find a consumer that hasn’t read a single review before making their decision to hire a moving company.
How have we benefited from My Three Sons Moving Reviews?
We know from experience that reviews provide numerous benefits. The customer’s comments are one of the things that have helped us to improve certain aspects of our business and provide a superior level of service. Here are 3 ways that we’ve benefited from online reviews:
- They’ve helped us build a reputation as a reliable and trustworthy company.
- They’ve helped us improve our communications with our customers.
- They’ve helped us increase the number of moving services that we provide.
Most importantly, our online moving company reviews have helped customers make a well-informed decision about hiring My Three Sons Moving Co. You
Are negative reviews discouraging?
Not at all. The only time negative online moving company reviews can hurt someone’s business is if they fail to react and respond to it. In fact, we have found time and again that negative reviews actually work in our favor. Here are several statistics that illustrate what we’re talking about:
- 40% of all consumers believe that negative reviews make companies more credible
- 68% of all consumers trust companies that receive negative reviews
- 72% of all consumers contend that they gain insight regarding the products or services that a company offers
- 80% of all consumers search for negative reviews trying to choose one for their specific needs
At My Three Sons Moving Co., all negative reviews are dealt with promptly. Also, we look for multiple postings of the same complaint. This tells us that there is an issue or problem that needs to be addressed ASAP. When we respond to the customer, we do so quickly and professionally. Statistics have shown that 40% of all customers that write negative reviews expect that company to respond to their complaint within an hour of posting their comments.
We consider My Three Sons Moving reviews a statement to our business practices, and take even the negative reviews in our stride. It gives us a chance to improve our services and remove the weak links to strengthen customer service.
Why have reviews been so advantageous to our business?
The staff at My Three Sons Moving Co. never gets angry, discouraged, or remotely offended by negative reviews. In fact, we see them as advantages and gives us an opportunity to speak with the customers that hire our services. In fact, we see 5 significant advantages to getting negative online moving company reviews including:
- They elevate the customer’s confidence in our company
- They enable our business to evolve
- They help to attract more customers
- They help to increase communication and engagement with our customers
- They’re a form of free advertising
When you start searching for a mover online, keep in mind that the top results on that first page will most likely have online moving company reviews posted on them. So,
whether you’re moving across town, across the state, or across the country, our goal is to ensure that you have a pleasant moving experience. With an excellent team of movers available for your relocation requirements, don’t be hassled with the nuances of the move. Call us. For more information, contact My Three Sons Moving Co. at (866) 410-8013 or visit our website by clicking here.